Responsible Gambling

Keeping play fun

Gambling should stay a form of entertainment. If it starts to affect your money or your relationships, our tools and our team are here to help, and you can contact us through the Safer Gambling part of our Help Centre at any time.

Check your habits

Our nine-question self-assessment shows whether your play may need attention. Reality Check messages appear every 30, 60 or 90 minutes and show how long you have played and how much you have won, lost and staked. The Activity Dashboard shows your play over time.

Set limits

A Loss Limit caps how much you can lose on one product per day, per week or per 30 days, and a Deposit Limit caps how much you can pay in over the same periods. When a limit is reached, you have to wait until it resets. Lowering a limit works straight away, while raising or removing one takes seven days.

Take a break

Self-exclusion locks your account for a day, a week, one month, three months, half a year or for good. We do not send a message when the lock ends. We also suggest blocking software such as BetBlocker while you take a break.

Outside help

Free, confidential support is available from BeGambleAware, Gambling Therapy, Gamblers Anonymous, QuitGamble.com and Recoverme.

Protecting young people

Our service is for adults only. If we think a player may be under 18, we ask for identity documents. If you worry that a young person is using our site, tell us through the Help Centre, and consider a filter such as Net Nanny on your home devices.